News

News

Feb 14 ’13

BMC Software has introduced the most comprehensive Application Performance Management (APM) SaaS offering in the industry.

The new offering delivers enterprise-grade APM capabilities as a service, providing quick time to value and making APM available to every enterprise that cares about application performance. The solution is the first to integrate deep end-user experience monitoring and server-side, backend monitoring into the same management console with a SaaS delivery model. The result provides enterprises with a complete picture of application performance as seen by end users in real-time.

The new solution also delivers advanced integration with the Akamai Intelligent Platform, providing customers with extensive insight into application performance as seen by end users, even when portions of an application are being delivered using Akamai’s technology.

“As a SaaS vendor ourselves, we really need to be able to see what our users are seeing.  Before BMC APM, we had to do a lot of guesswork,” said Q. Wade Billings, Sr. Manager of SaaS Hosting Operations at AtTask.” By bringing BMC APM into our environment we now have visibility into what the application is doing from an end‑user perspective so we know before they do when there are issues arising.”

BMC pioneered an approach to APM that allows IT staff to monitor the actual experience of each end user. Today’s web-scale applications are much more complex, however, and often use performance optimization technologies such as content delivery networks and caching to improve the end user experience.

BMC’s new release provides integration with Akamai’s network, providing IT staff insight into the total end-user experience, whatever the source of the content. In addition to detecting outages and slow performance, BMC APM can help IT staff identify the best Akamai caching and acceleration strategy, improving performance even further.

“BMC’s APM as a Service offering provides a very robust, end-user centric solution for companies to gain complete performance visibility for applications deployed in the public, private, and hybrid cloud environments,” said Tim Knudsen, Sr. Director of Business Development, Akamai Technologies.  "Akamai and BMC worked closely to integrate with BMC's offering to provide customers with unprecedented visibility into web application performance as seen by real end users, wherever they are in the world, however they connect."

BMC’s APM-as-a-Service offering provides newly architected, cloud-optimized application diagnostics capabilities that help users diagnose application performance problems quickly and easily. The new diagnostics can pinpoint application delays down to an individual line of code on applications. Built to run in complex, hybrid cloud environments, the new diagnostics capabilities are firewall friendly and have a low server footprint, reducing server CPU requirements by more than half compared to traditional solutions.

“Today's mission critical applications are being developed, deployed and updated faster than ever before and are being accessed by an increasingly diverse array of end user devices and user interfaces,” said Mary Johnston Turner, research vice president, Enterprise Systems Management Software IDC. “Maintaining expected end user application service levels requires real-time end-to-end visibility and root cause analysis across complex networks, infrastructure, middleware, and applications located both on premises and in the cloud.  To keep end users productive and make sure their business stays competitive, IT teams need cost effective end user oriented application performance management tools that can be rapidly deployed and quickly deliver in-depth monitoring and actionable analysis for both development and IT operations teams.” 

BMC’s APM-as-a-Service solution combines BMC End User Experience Management as a Service, BMC Application Diagnostics as a Service, and information delivered from the Akamai Intelligent Platform to provide end-to-end performance monitoring. This new solution delivers a number of important benefits:…

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Feb 5 ’13

EMC Corporation has announced that AutomationDirect.com, a leading online superstore of industrial controls products, has standardized on EMC® VMAX® 10K with FAST™ VP (Fully Automated Storage Tiering for Virtual Pools) and other EMC software. AutomationDirect.com is leveraging these EMC technologies to drive rapid business expansion and reduce costs while rolling out strategic initiatives, including disaster recovery, virtualized desktop computing and Big Data analytics…

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Feb 5 ’13

Covisint, a Compuware company, today announced the launch of its fully integrated healthcare solution: Covisint Healthcare. Already a leading provider of accountable care, HIE and collaboration technologies, Covisint Healthcare now enables providers and payers to deliver better care and achieve increased revenues in today's outcomes-focused environment…

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