Few of the 48,000 active duty personnel in the U.S. Coast Guard know their paychecks are processed in Topeka, KS. As long as they get paid on time, why should they care where the computing takes place, and whether it’s on a mainframe or in the cloud?

That’s how Rear Admiral Robert Day, the U.S. Coast Guard CIO, wants it. He believes the job of the IT department is to provide computing services that quietly support the organization’s mission. The CIO should know the business inside out and anything he…

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