Enterprise Executive May / June 2012
May / June 2012

With a network of thousands of independent insurance representatives throughout the U.S. and Canada selling term life insurance, Primerica’s corporate commitment to 24x7 processing with continuous availability and support goes without saying, as does its commitment to zEnterprise technology in its data centers. However, supporting and building upon a sound technology base also includes the ability to grow staff along with the technology and to implement more effective technology monitoring and problem diagnosis and resolution tools.

“One of the areas we had identified for improvement was DB2 problem resolution for our zEnterprise-resident data…

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