Latest Entries

Rules of Product Support for Vendors

1 Customers lie. They don’t mean to, but they do. They tell you they tried things they didn’t, they swear they didn’t change things they did, and they assure you they understand instructions that made as much sense to them as a foreign language would. When they start arguing with you, that often means you’re getting close to something they did that they know they shouldn’t have done . . . keep digging!…

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The VSE Redirector

The evolutionary process of software development can produce some amazing things. Whether it’s a Department of Defense communications protocol that becomes the standard for most communications in the world today, or a college student who has a dream of a free operating system that causes upheaval, the fruits of software engineering can revolutionize the way we work and play…

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CICS, which will celebrate its 35th anniversary this year, is well-known for its scalability, stability, and reliability. With its ability to process 30 billion transactions a day, CICS makes an excellent platform for Enterprise JavaBean (EJB) and Java applications, as it provides easy integration of existing and future applications…

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Data security is an increasingly big concern. Each time an article hits the papers about someone hacking into a computer and retrieving thousands of credit card numbers or other sensitive data, it puts everyone’s vulnerability in the spotlight. If you’re like many companies, you’ve already taken steps to protect at least some of your sensitive information. IBM’s Integrated Cryptographic Service Facility (ICSF) is an excellent tool you can use to protect data…

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Linux 2.6: What’s in It for zSeries?

Linux 2.6 will be coming soon to a distribution near you. There are plenty of articles describing the new features, but they tend to focus on the Intel user (see the Reference section at the end of the article). This article describes some of the new features important to the zSeries user such as the new threading model, scheduling improvements, the new mechanisms for handling and naming devices, and networking. Some of these enhancements are so significant that the major distributors have back-ported them to the 2.4 kernel. I’ll also explore some recent “code drops” specifically for the zSeries 2.4 kernel…

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